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Customer.io
Features Page
Marketing
Platform » Solutions Pri
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icing Resources v
DATA +
All-in-one customer
engagement platform
1ON
Unify your customer data management, create personalized messages, and
design your emails in a single, intuitive interface. Experience powerful tooling for
campaign development loved by marketers, developers, designers, and data
CAMPAIGN CHANNELS
Connect on
analysts alike.
Product tour
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Email marketing
Automated journeys, one-
time sends, and
transactional messages.
preferred channels
Create unique customer interactions across mo
bil
ile cs
and web through channels like email, push, in-app,
and SMS.
Push notifications
Rich informational
messages with deep linking
capability.
EXECUTION
CAMP:
In-app messages
Embedded experiences in
your website and app.
al
SMS
Deliver text, multimedia
(MMS), and WhatsApp
messages.
Build messages that drive
&
Visual workflow builder
Drag-and-drop interface to easily
outline exactly how you want your
automations to flow.
*
A/B testing
Optimize messaging through
content and cadence
experimentation.
CAMPAIGN STRATEGY
Omnichannel
messaging that
delivers outcomes
Onboarding: Guide customers to early adoption
of your most high-value features.
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Activation: Deliver aha moments to showcase
your product's full potential.
impact
=
io
Personalization
Utilize first-party data to customize
messages, delivering impactful
customer experiences.
4
Real-time data
Power your marketing automation
with real-time data for personalized
experiences.
Rate
Clickthrough
back
av
Metrics and analytics
Run custom reports or export your
data to better understand campaign
performance.
Email design systems
Organize code in reusable blocks,
create attributes, use conditional
statements, and loop over data.
Spring Campaign ‘24
Eve 66,206
12,164
137196
We miss you!
: Guide customers to early adoption
of your most high-value features.
Activation: Deliver aha moments to showcase
your product's full potential.
Retention: Use data to develop at-risk customer
segments and create journeys to stop churn
before it happens.
Hey there, Ryan!
Here's the one-time verification
. code you requested: 678YBG
Cross-sell and upsell: Expand your presence in
top accounts with targeted offers on new
products or plans.
- Paul from SimpleBank
Seamlessly transform data into
actionable insights
Discover how you can use real-time data in Customer.io to power your automated
messaging campaigns.
Explore Data Pipelines
Arjun Singh
J S ksingh
© iss)
Data-driven segmentation
Use real-time data and unlimited behavioral
conditions for lists, campaign triggers, filters,
conversion goals, and more.
Ce
Data activation
Activate your data with unlimited sources and
destinations to personalize the customer
journey.
CONTENT CREATION
Code high-quality
emails
Custom objects
Enhance message precision with data like
current company, courses completed, or
properties owned.
8
US and EU data centers
Select the region for storing your customers’
data to meet your business needs and ensure
proper compliance.
Data warehouse sync
Sync all your data and enjoy real-time accuracy
with native reverse ETL support for Snowflake,
Big Query, and more.
ry
Jet
Ad audience sync
Automatically keep your segments in sync with
Google, Facebook, Instagram, and YouTube ad
networks.
Parcel’s code editor allows for collaborative, real
time editing and is packed with features like
emmet, auto-complete, Can | Email data, and plain
text support.
Liquid personalization
Design responsive emails without coding. Use variables and other logical statements to
Seamlessly add content blocks, images, buttons, send dynamic messages based on customer
and global styles. data.
Drag-and-drop editor
New Block -
protected chat J Dear ( Person_Name
Edit Layout
Duplicate We would like to formally congratulate you on completing
TClien|
Settings @ =. (Course_Name
ve eee
Settings a — > (Course_Name On Completion_Date
Wh: Delete : Your commitment to is clear and we
Email accessibility Custom subscription center Localization
Easily identify and flag critical, Let your audience decide what Deliver content in your
serious, moderate, and mild messages they want to receive. preferred language with multi-
accessibility issues. language variations.
Alt Text
Marketing Emails y
Spelling & Grammar
Rewards Updates a
X ~~ Hard-to-Read Text
Code editor
Build, preview, and collaborate using an editor designed specifically for coding email.
HTML
the Final CTA ‘Client, SendEmailRequest } = require “custom
shanges it new APIClient "API_KEY' Spam Assassin
const request new SendEmailRequest 1 9
.
to "“[email protected]"
transactional_message_id 1
PLATFORM FEATURES fA
.
Designed for your Workspaces
.
Work: bl I it
entire team
Admin users can designate team members with access
Tailored for universal usability, our platform minimizes and management privileges for each workspace.
operational overhead, guaranteeing maximum ROI for
brands of all sizes.
User permissions
Admin-level users can control who on your team can
create, edit, and view workspaces, workflows, people,
messages, metrics, and more.
C)
Compliance
As a data company, we understand the importance of
keeping your company’s data secure. Stay compliant with
GDPR, HIPAA, SOC 2 Type II, CCPA, and other regulations.
ntegrations
Flexible integrations your developers will love. From data
warehouses to analytics tools, confidently connect to the
databases and applications you use to scale your
business.
Free trial for all plans
Join thousands of businesses around the globe who use Customer.io to send their
automated messaging campaigns and strengthen relationships.
View our pricing plans
Essentials
ste at
nth, billed yearly
For small companies who
are gaining momentum
Get started now
5000 profiles
em per month
600 object profiles + 2 object types
Email and community support
udience syne
Visual workflow builder
Data Pipelines Starter Plan
CUSTOMERS LOVE US
Premium
starts at
For companies who are
growing rapidly
Custom profile volume
Custom email volume
5000 object profiles & 10 object types
Premium chat & email support
90-day onboarding support
HIPAA Compliance
Data Pipelines Starter Plan
Enterprise
Let's talk
For small companies who
are gaining momentum
Talk to sales
Custom profile volume
Custom email volume
Priority technical support
Migration support*
Data Pipelines Stz
Users
Preferred by product-led it
companies
Marketing Manager
R&D Tech Lead
Supercharge your
messaging automation
YG @ Nocredit card required © Can
PLATFORM RESOURCES COMPANY 33
Platform overview Documentation About
Platform features Release notes Careers
Journeys Blog Support
Data Pipelines Community Partners
Parcel Competitors Startup program
Pricing API Contact
Guides
[email protected]
9450 SW Gemini Dr
Suite 43920
Beaverton, Oregon 97008-7105 US
Director of Data & Analytics
Bookademo Start atrial
H x @ Q
spotahome @ bil e
One of the biggest successes with We were blown away by our ability We send every single customer Using
Customer.io is being able to have to have marketers create complex profile from our database into toget!
multiple teams use the platform to automations without having to get Customer.io. Attributes are opera
generate value. Because the Ul is too technical. We also have constantly changing too, so we
so intuitive, anyone can go in and engineers in the platform and love need a platform that automatically perso
start building complex campaigns. that both departments can easily updates people's values whenever was p
execute their visions. they change.
Jorge Alonso Ido Schachter Michelle Ballen-Griffin
[email protected]
9450 SW Gemini Dr
Suite 43920
Beaverton, Oregon 97008-7105 US
USERS Alcra soc
LOVE Us ‘CERTIFIED
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