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April 16, 2024

Customer.io Create First Campaign Structure

A Setup Flow That Actually Feels Manageable

First thing you notice is that left-side setup checklist with green checkmarks. It breaks what could be an overwhelming onboarding into bite-sized steps. The progress bar with those small pill indicators is a smart touch. You know exactly where you are.

Template Cards That Sell Themselves

The four campaign templates steal the show. Each one has a mini workflow preview screenshot that gives you a real taste of what you're building before you commit. "Re-engage inactive users," "Order confirmation," "Onboarding campaign," "Anniversary campaign." Labels like SEGMENT TRIGGERED and EVENT TRIGGERED in small caps underneath add just enough context without cluttering things.

Clean Without Being Boring

The palette is mostly white and soft grays with green as the single accent color. Typography is straightforward, nothing fancy. The left nav uses a simple icon + label pattern that stays out of your way. That "Test Delivery Mode" badge in orange up top is impossible to miss, which is exactly the point. The whole page feels functional and honest. No decoration for decoration's sake.
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Quarterly

$16 /month

Billed $48 quarterly
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Yearly

$15 /month

Billed $180 yearly
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